Global loves working with our tenants and our hope is for a win-win relationship between the tenant and the homeowner!
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Our comprehensive application process checks:
National credits report on each and every adult applicant.
An eviction search for the state where the tenant resides.
Verification of former landlord references.
Verification of the applicant's employment and/or income.
Nationwide criminal background check on all adult applicants, including terrorist and sex offender lists.
The move-in inspection is completed just before the residents move in, where we detail the condition of your property on our written report. Between the 10th & 11th month of the lease, we discuss with the residents and the owners their intent to renew their lease for another year. If tenants are not renewing, we prepare our advertising in order to get the home re-rented quickly and start showing the property the last 30 days of the lease.
When the tenant moves out of your property, we complete a detailed move-out inspection similar to the move-in inspection. The move out inspection is done to make sure that the rental home is returned to us in the same condition as when the tenant moved in except for minor wear and tear. If damage is found, we impose a claim on the Tenant's security deposit as required by the Florida landlord tenant statute (F.S. 83). If no damage is found, we promptly return the security deposit to the former residents.
Our collections policies are as follows:
Rent is due on the 1st day of each month and must make payments per the term of the lease before occupying premises. Tenant shall not be entitled to move in or to keys to the Premises until all money due has been paid. Any funds designated to be paid after occupancy, as per the lease agreement, shall be paid accordingly. Rental Collection procedures: All Tenants rent is due on the 1st day of each month. If no rent has been received by the 5th day, a reminder is sent by mail. If rent is not paid by the end of the 5th day of the month, the rent is considered late. On the 10th day, a Three Day Notice to Pay or Vacate is delivered to the Tenant. If payment is not received by the end of the Three Day Notice period, with Owner approval, GRES will start an eviction process no later than the 15th of each month.
While an eviction is rare, as we carefully screen all prospective tenants, sometimes-financial hardships do arise which require prompt attention. Some evictions are settled with the resident paying all costs and remaining in the property; however, should it be necessary to proceed further we assist you free of charge for our services during the eviction. You would be responsible for the court cost and legal fees.
It is beneficial and cost-effective for us to find the highest qualified tenant in the least amount of time; therefore we aggressively market our properties. Currently, the majority of tenants are looking online. We own a website that can bring in hundreds of inquiries every month, plus we syndicate with top rental portals including MLS, Realtor.com, Craigslist and more.
When possible, we post signs on every property. This also generates an abundance of leads daily. We take several wide-angle photos of the inside and outside of your property and create a detailed description of the home and the area. Since we have been in the business for many years, we have relationships with other agents in the central Florida community, plus we belong to a national Realtor referral program.
We have an entire team here at Global that are happy to help at any time. For your reference, below is a small list of names you might like to become familiar with:
Owners: Guy and Robyn Bouchard
General Manager: Russ Kraft
Accounting Manager: Lisa Burton
IT Director: Bill Downs
Field Operations Manager: Jeff Filegar
Director of Customer Service: Adam Costner
Long-Term Rental Assistant: Olga Kohrt
While all of our team is committed to helping, we encourage you to email the following departments. By emailing departments, rather than specific team members, Global is able to track the status of emails utilizing our ticketing system.
Accounting - firstname.lastname@example.org
Maintenance - email@example.com
Who do I contact and what is the best way to contact Global? While all of our team is committed to helping, we encourage you to email the following department. By emailing the department, rather than specific team members, Global is able to track the status of our email. firstname.lastname@example.org
If you need to speak with a specific department, we welcome your call at 407-387-3030.
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